Webinar: Managing a Toxic Manager: Turning Bad Bosses Into Successful Supervisors | AL & SNF
Thursday, March 4, 2021
COURSE OVERVIEW
People do not quit jobs, they quit bosses. A Gallup study revealed that one in two people had left a job to get away from their manager to improve their overall life at some point in their career. Other studies have found that people would stay at jobs with lower salaries if that meant working for a great boss. Long term care organizations may be losing excellent employees not because of the work, but because of the management. Toxic supervisors lead to higher turnover, which increases expenses by constantly having to retrain new people. Abrasive bosses cause a decrease in morale, which reduces productivity. Residents and family members will feel the effects of a toxic workplace based on the actions of an abrasive manager.
Join us for this information-packed session focusing on what you could do to keep the best people by properly handling unpleasant managers. Practical easy-to-implement tools are presented to create exceptional relationships between managers and employees. A chair has four legs, but if one leg is malfunctional, the entire structure falls down. EVERY manager must be fully functional and by implementing the strategies presented in this session, the most toxic can become the most triumphant. PLEASE NOTE: This session is not just for handling managers that have reached the point of full-blown toxicity
REGISTRATION INFORMATION
$39 per facility WHCA Member Rate
$78 per facility Non-WHCA Member Rate
You may have as many people join in as you would like—one phone/computer may log in per registration! Please register only one person for the webinar unless a second individual plans to log in from a separate location.
Login and dialing instructions will be emailed on the day prior to the webinar.
Two CEUs will be granted to each individual who completes the live webinar presentation.
SPEAKER
Edward Leigh, MA, is a national expert on resident-centered care and employee engagement. He focuses on creating productive healthcare environments through dramatically improving communication among professionals and with residents/patients. He presents high-energy and informative programs for long term care facilities, hospitals, medical practices, and healthcare associations. He is a prolific writer, having written hundreds of articles on creating productive healthcare environments. His expertise makes him an in-demand media guest with appearances on many national television shows, including The Oprah Winfrey Network, The Today Show, MSNBC News, The Learning Channel, and the Discovery Channel. Edward has been interviewed by Katie Couric and Montel Williams and he is the author of the upcoming book, Engaging Your Patients.
